Is Xbox Sweeping Hacked Accounts Under The Rug?

Gameranx It's been a long battle for one Xbox Live user, but they've finally got a refund and had their account restored - so does Live have a hacking problem, or just a customer service one? by Elizabeth DeLoria on 8th Jan, 2012 It's been a long battle for one ... http://www.gameranx.com/updates/id/4349/article/is-xbox-sweeping-hacked-accounts-under-the-rug/